Total Price$0.00
Shipping Information

Can you deliver outside USA?

Currently, MkWebShop does not deliver outside USA .


When will I get my product after I place an order (delivery period)?

Our standard delivery timeline is 4-9  Busniess days. As soon as your order is dispatched from our warehouse, you will receive an email to confirm that your package is on its way. You will also be contacted by our dispatch personnel on the day of delivery.


Do you have an office address?

Yes we do. Our corporate office is located in New York. However, since we are an online store, we do not have physical showrooms. Once we receive your order, we will deliver it to your doorstep.


Can I pick up my item instead of having it delivered?

MkWebShop offers delivery services because of the goal of convenience. We do not encourage our customers to come to our office since products can be brought to their door steps.


How do you charge for shipping?

A charge is applied based on your order weight and your shipping address.


What if I am not home at the time of delivery?

Our dispatch personnel would  Text you before making the delivery. If you are unavailable to receive your item, a re-delivery will be scheduled within 2 days.

Please note that your order will be Refunded after 3 re-delivery attempts.


Can my parcel be delivered to an office address?

Yes. Your parcel can be delivered to any address convenient for you. To make this possible, you must enter your preferred address as your ‘shipping address’ before you checkout.


My items haven't arrived yet. What can I do?

If you haven’t received your items after the 7th day, kindly contact us on 001-201-467-7521 or send an email to info@mkwebshop.com (quoting your order number).


How do I track my order?

We will send you an email when your order is shipped. You can also send an email to info@mkwebshop.com to enable us provide you with adequate updates on the status of your order, we will send a tracking code to enable you confirm the status of your order from our logistics partners: https://www.usps.com/  or http://www.fedex.com/us/track/


Will I receive all my orders in a single package?

We endeavour to send out products readily available as most of our customers appreciate prompt deliveries. If your orders do not come in a single package, be rest assured that the remaining item(s) will also be delivered to you within the delivery timeline.